When building out a SOC team, many organizations quickly realize that there are very few silos left in IT when it comes to cloud. Our SOC members need to have cloud platform skills, M365, Exchange, Active Directory, Azure Active Directory, Windows Server, REHL, and so many more skills. To say this a different way; our cloud landscape is flat, and we need members that have a wide band of skills with some specialties mixed in. This is complex to say the least, and with labour challenges in our post-covid world, we need ways to upskill our teams and build out operations manuals and tasks to support those teams.